Responding to citizen inquires: A new electronic mailing list expands CCE Community Horticulture Diagnostic Network (CHDN) CALS Impact Statement uri icon

abstract

  • More than 100,000 direct citizen contacts are made each year by Cornell Cooperative Extension (CCE) county staff fielding inquiries related to home and garden issues. A new electronic mailing list allows CCE staff to resourcefully and effectively respond to these citizen inquiries in a timely manner, as well as keep them informed on problems particular to the state.