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Hancock, Jeff
Associate Professor
Positions
- Associate Professor, Communication (COMM), College of Agriculture and Life Sciences (CALS)
- Dept. Chairperson, Assoc, Information Science (INFOSCI), Faculty of Computing and Information Science (CIS)
My research program at Cornell has focused on examining social interactions mediated by information and communication technology, with a particular emphasis on how people produce and understand language in these contexts. In general, my theoretical approach draws on collaborative action-oriented models of communication, in particular Herb Clark's model of language use, and self-presentational frameworks that describe interpersonal motivations. My research has focused on two types of language phenomenon, verbal irony and deception, and on a number of cognitive and social psychological factors affected by online communication, such as impression formation and management, group processes, and individual differences (e.g., cognitive flexibility, personality traits, etc). Within each of these areas my research tends to be guided by more specific, phenomena-related theory (e.g., for irony, the allusional pretense model, for deception, the interpersonal deception theory, for impression formation the Hyperpersonal model, etc.).
Research Areas
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Affiliations
other Cornell affiliations
Research
research overview
- My research group is interested in social interactions mediated by information and communication technology, with an emphasis on how people produce and understand language in these contexts. Our research has focused on two types of language, verbal irony and deception, and on a number of cognitive and social psychological factors affected by online communication.
research activities
principal investigator on
- AUTOMATED LINGUISTIC ANALYSIS REVEALING MISREPRESENTATION AND MESSAGING (ALARMM) awarded by US NAVY 2011 - 2013
- HCC: SMALL: DECEPTION HOTSPOTS AS A RESOURCE FOR SUPPORTING INTERPERSONAL AWARENESS NARRATIVES awarded by DIRECTORATE FOR COMPUTER & INFORMATION SCIENCE & ENGINEERING NSF 2009 - 2013
- NSCC/LA COLLABORATIVE RESEARCH: MODELING DISCOURSE AND SOCIAL DYNAMICS IN AUTHORITARIAN REGIMES awarded by DIRECTORATE FOR SOCIAL BEHAVIORAL & ECONOMIC SCIENCES NSF 2009 - 2014
- TEAMING AGREEMENT awarded by DECISIVE ANALYTICS CORPORATION 2011 - 2012
- TWC SBES: MEDIUM: COLLABORATIVE: EVOLUTIONARY APPROACHES TO PRIVACY AND INFORMATION SECURITY awarded by DIRECTORATE FOR COMPUTER & INFORMATION SCIENCE & ENGINEERING NSF 2012 - 2014
- WORKSHOP: INTERNATIONAL CONFERENCE ON INTERCULTURAL COLLABORATION (ICIC 2010) DOCTORAL RESEARCH WORKSHOP awarded by NATL SCIENCE FOUNDATION 2010 - 2012
keywords
- computer-mediated communication
- computer-mediated discourse
- deception
- human-computer interaction
- information science
- irony
- language
- linguistics
- lying
- online communication
- psychology
- social computing
- technology
submitted impact statement
- Understanding everyday use of communication technologies
- Understanding everyday use of communication technologies
- Digital deception: how, when, and why people lie online
- Digital deception: Understanding how, when, and why people lie online
- Digital deception: Understanding how, when, and why people lie online
- Digital deception: Understanding how, when, and why people lie online
- Cognitive and Social Aspect of Computer-Mediated Communication
Publications
individual publications
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academic article
- From perception to behavior: Disclosure reciprocity and the intensification of intimacy in computer-mediated communication. Communication Research. 40:125-143. 2013
- Hungry Like the Wolf: A Word Pattern Analysis of the Language of Psychopaths. Legal and Criminological Psychology. 18:102-114. 2013
- Attributions After a Group Failure: Do They Matter? . Communication Research. 39:499-522. 2012
- Distance, ambiguity and appropriation: Structures affording impression management in a collocated organization.. Computers in Human Behavior. 28:1028-1035. 2012
- Profile as Promise: A Framework for Conceptualizing the Veracity of Online Dating Profiles. New Media and Society. 14:42-59. 2012
- The Effect of Linkedin on Deception in Resumes.. Cyberpsychology, Behavior and Social Networking. 15:135-140. 2012
- Understanding unavailability in a world of constant connection.. Interactions. 19:32-35. 2012
- What lies beneath: The linguistic traces of deception in online dating profiles.. Journal of Communication. 62:78-97. 2012
- Mirror, Mirror on my Facebook Wall: Effects of Exposure to Facebook on Self-Esteem. Cyberpsychology, Behavior and Social Networking. 14:79-83. 2011
- The Disclosure–Intimacy Link in Computer-Mediated Communication: An Attributional Extension of the Hyperpersonal Model . Human Communication Research. 37:58-77. 2011
- From dispositional attributions to behavior motives: The folk-conceptual theory and implications for communication. Communication Yearbook. 34:63-92. 2010
- Interpersonal sensitivity, status, and stereotype accuracy: Was Snodgrass right after all? . Psychological Science. 21:1735-1739. 2010
- Language Style Matching as a Predictor of Social Dynamics in Small Groups. Communication Research. 37:3-19. 2010
- Looks and Lies: The Role of Physical Attractiveness in Online Dating Self-Presentation and Deception. Communication Research. 37:335-351. 2010
- See no evil: The effect of communication medium and motivation on deception detection. Group Decision and Negotiation. 19:327-343. 2010
- Social Language Processing: A Framework for Analyzing the Communication of Terrorists and Authoritarian Regimes. Behavioral Sciences of Terrorism and Political Aggression. 2:108-132. 2010
- Visualizing language use in team conversations: designing through theory, experiments, and iterations. roceedings of the 28th of the international conference extended abstracts on Human factors in computing systems. :4567-4582. 2010
- Putting Your Best Face Forward: The Accuracy of Online Dating Photographs. Journal of Communication. 59:367-386. 2009
- Social identification and interpersonal communication in computer-mediated communication: What you do versus who you are in virtual groups. Human Communication Research. 35:59-85. 2009
- The priming effects of avatars in virtual settings. Communication Research. 36:838-856. 2009
- Visualizing real-time language-based feedback on teamwork behavior in computer-mediated groups. Proceedings of the 27th international conference on Human factors in computing systems. :537-546. 2009
- Identity Shift in Computer-Mediated Environments. Media Psychology. Media Psychology. 11:167-185. 2008
- Interpersonal Sensitivity in Computer-Mediated and Face-to-Face Conversations. Media Psychology. 11:235-258. 2008
- On lying and being lied to: A linguistic analysis of deception. Discourse Processes. 45:1-23. 2008
- Separating Fact from Fiction: An Examination of Deceptive Self-Presentation in Online Dating Profiles. Personality and Social Psychology Bulletin. 34:1023-1036. 2008
- Effects of Geographic Distribution on Dominance Perceptions in Computer-Mediated Groups. Communication Research. 34:313-331. 2007
- An analysis of instrumental and socio-emotional content in online multi-player videogames. Communication Research. 33:92-109. 2006
- Short-term Psychodynamic Psychotherapies for Common Mental Disorders. Cochrane Database of Systematic Reviews. 4:1-47. 2006
- The Construction of Away Messages: A Speech Act Analysis. Journal of Computer-Mediated Communication. 11:1025-1045. 2006
- The role of politeness and humor in the asymmetry of affect in verbal irony. Discourse Processes. 41:3-24. 2006
- How do communication and technology researchers study the Internet. Journal of Communication. 55:632-657. 2005
- Verbal irony use in computer-mediated and face-to-face conversations. Journal of Language and Social Psychology. 23:447-463. 2004
- Impression Formation in Computer-Mediated Communication Revisited: An Analysis of the Breadth and Intensity of Impressions. Communication Research. 28:325-347. 2001
- Language use in computer-mediated communication: The role of coordination devices. Discourse Processes. 31:91-110. 2001
- Children’s comprehension of critical and complimentary forms of verbal irony. Journal of Cognition and Development. 1:227-248. 2000
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booksection
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chapter
- To Lie or Not To Lie Online: The Pragmatics of Deception in Computer-Mediated Communication. Handbook of Pragmatics of Computer-Mediated Communication. 2013
- To Lie or Not To Lie Online: The Pragmatics of Deception in Computer-Mediated Communication.. Handbook of Pragmatics of Computer-Mediated Communication. 2012
- Digital Deception: The Practice of Lying in the Digital Age. Deception: Methods, Contexts and Consequences. 2009
- Lying for Love in the Digital Age: Deception in Online Dating. Taylor & Francis. 149-164. 2009
- Children’s comprehension of critical and complimentary forms of verbal irony. Irony in language and thought: A cognitive science reader. 2007
- Digital deception: When, where and how people lie online. Oxford Handbook of Internet Psychology. 287-301. 2007
- Disclosure and Deception in Tomorrow’s Survey Interview: The Role of Information Technology. The Interview Survey of the Future. 179-194. 2007
- Realism, imagination and videogames. Playing Computer Games: Motives, Responses, and Consequences. 275-290. 2006
- Realism,imagination, and narrative video games. Playing video games: Motives, responses, and consequences. 275-289. 2006
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conference paper
- Absence Makes the Heart Grow Fonder: The Effects of Geographic Separation and Interpersonal Media on Intimacy Processes.. Proceedings of the Annual Meeting of the International Communication Association. 2012
- Assessing credibility through text: A preliminary analysis for identifying psychopathy.. Forty-Fifth Hawaii International Conference on System Sciences (HICSS45).. 2012
- Estimating the Prevalence of Deception in Online Review Communities. Proceedings of the 21st International World Wide Web Conference (WWW). 2012
- Estimating the Prevalence of Deception in Online Review Communities. Proceedings of WWW. 201 -210. 2012
- Estimating the prevalence of deception in online review communities.. Proceedings of International World Wide Web Conference 2012 (WWW2012).. 2012
- Exploring Linguistic Features for Deception Detection in Unstructured Text. Forty-Fifth Hawaii International Conference on System Sciences (HICSS45). 2012
- In Search of a Gold Standard in Studies of Deception. Proceedings of the EACL 2012 Workshop on Computational Approaches to Deception Detection. 2012
- In search of a gold standard in studies of deception.. Proceedings of the European Association of Computational Linguistics (EACL) Workshop on Deception Detection.. 2012
- It Won’t Happen to Me, Even if It’s Good: Asymmetries in Optimistic Bias Among Facebook Users. . Poster presented at the Annual Meeting of the International Communication Association. 2012
- SocialCube: A text cube framework for analyzing social media data.. Proceedings of the ASE International Conference on Social Informatics (SocialInformatics2012).. 2012
- A tale of two languages: strategic self-disclosure via language selection on facebook. Proceedings of the ACM 2011 conference on Computer supported cooperative work. 387-390. 2011
- Contact Stratification and Deception: BlackBerry Messenger (BBM) versus SMS. Proceedings of the ACM Conference on Computer Supported Cooperative Work, Hangzhou, China, March 19-23. 221-224. 2011
- Finding Deceptive Opinion Spam by Any Stretch of the Imagination. Proceedings of the 49th Annual Meeting of the Association for Computational Linguistics: Human Language Technologies (ACL HLT). 2011
- Finding deceptive opinion spam by any stretch of the imagination. Proceedings of the 49th Annual Meeting of the Association for Computational Linguistics. 309-319. 2011
- I said your name in an empty room: grieving and continuing bonds on Facebook. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2011). 997-1000. 2011
- Temporal patterns of cohesiveness in virtual groups. Proceedings of the ACM conference on Computer-Supported Cooperative Work (CSCW 2011). 709-712. 2011
- Upset now?: Emotion contagion in distributed groups. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2011). 745-748. 2011
- Reading between the Lines: Linguistic Cues to Deception in Online Dating Profiles. Proceedings of the ACM conference on Computer-Supported Cooperative Work (CSCW 2010),. 2010
- Suspicion in Synchronous Computer-Mediated Communication: Preliminary Results. Proceedings, Hawaii International Conference on System Sciences. 2010
- Visualizing Language Use in Team Conversations: Designing Through Theory, Experiments, and Iterations. Proceedings of the 28th of the international conference extended abstracts on Human factors in computing systems. 4567-4582. 2010
- Warrants and Deception in Computer Mediated Communication.. Proceedings of the ACM conference on Computer-Supported Cooperative Work (CSCW 2010. 2010
- “on my way”: Deceptive Texting and Interpersonal Awareness Narratives. Proceedings of the ACM conference on Computer-Supported Cooperative Work (CSCW 2010), ), February 6-10, Savannah, GA. 2010
- Butler Lies: Awareness, Deception and Design. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 09). 517-526. 2009
- Butler Lies: Awareness, Deception and Design. Proceedings of the ACM Conference on Human Factors in Computing Systems. 2009
- Butler lies: awareness, deception, and design. . Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2009), April 4-9, Boston, MA. 2009
- Making Sense of Strangers' Expertise from Signals in Digital Artifacts. Proceedings of the ACM Conference on Human Factors in Computing Systems. 2009
- Visualizing Real-Time Language-Based Feedback on Teamwork Behavior in Computer-Mediated Groups. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 09). 537-546. 2009
- I know something you don't: the use of asymmetric personal information for interpersonal advantage. ACM. 413-416. 2008
- I’m sad you’re sad: Emotional contagion in CMC. . ACM. 295-298. 2008
- Expressing emotion in text. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2007). 2007
- Feedback for guiding reflection on teamwork practices. ACM GROUP 2007. 2007
- The truth about lying in online dating profiles. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2007). 2007
- Advancing ambiguity. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2006). 103-107. 2006
- Plant breeding and variety development: A vital capacity for U.S. national goals. Proceedings of the 2006 National Fusarium Head Blight Forum. 2006
- An automated linguistic analysis of deceptive and truthful computer-mediated communication. Proceedings, Hawaii International Conference on System Sciences. 2005
- The motivational enhancement effect: Implications for our chosen modes of communication in the 21st century. Proceedings, Hawaii International Conference on System Sciences. 2005
- A Linguistic Model that Infers User States and Traits. Proceedings, Intelligent Tutor Systems. 2004
- Deception and design: The impact of communication technologies on lying behavior. oceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2004). 130-136. 2004
- Emergent networks, locus of control and the pursuit of social capital. Proceedings of the ACM Computer-Supported Cooperative Work. 592-595. 2004
- LOL: Humor online. ACM Interactions. 57-58. 2004
- Lies in Conversation: An Examination of Deception Using Automated Linguistic Analysis. Proceedings, Annual Conference of the Cognitive Science Society. 534-540. 2004
- The importance of coordination devices in text-based, task-oriented conversations.. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 1999). 316-317. 1999
featured in archived article
- Eight receive Provost's Award for Distinguished Scholarship
- Facebook walls boost self-esteem, finds study
- Getting at the many tangled webs of digital deception we seem hardwired to weave
- ISS fellowships free some of Cornell's top social scientists to pursue their research
- New department chairs appointed in Arts and Sciences
- People lie as a way to manage modern communications
- Want to win friends and influence people? Use Facebook and IM, studies suggest
speaker at Cornell event
Teaching
teaching overview
- In general, my instructional techniques tend to be the same whether I am teaching in small seminar or a larger lecture course. I would best describe them as Socratic in the sense that I encourage students to process the course material in an ongoing interactive manner. I provide content and ask questions that guide the student through the material with the goal of establishing interaction between speaker and listeners. I encourage critical analytic thinking about ideas and evidence across any area of content being considered in the class. Students are asked to be skeptical and think about the logic and procedures behind scientific information. They are expected to evaluate evidence, and articulate their thoughts both orally and in writing. Although this can sometimes be difficult in a large lecture class, I find that it is possible. I believe these basic skills will serve students beyond the classroom, and ensure that they are more effective communicators and more critical consumers of information in their everyday lives. In smaller classes, I structure the course so that students engage in a research project where they learn how to ask a research question, and how to conduct a study to address that question.
teaching activities
- COMM-7970: Graduate Independent Study - Spring 2013
- COMM-7980: Communication Teaching Laboratory - Spring 2013
- COMM-7990: Graduate Research - Spring 2013
- COMM-8900: Master's-Level Thesis Research - Spring 2013
- COMM-9900: Doctoral-Level Dissertation Research - Spring 2013
- INFO-4900: Independent Reading and Research - Spring 2013
- INFO-5900: Independent Research - Spring 2013
- INFO-7900: Independent Research - Spring 2013
- INFO-9900: Thesis Research - Spring 2013
- COMM-4550: Deception in the Networked Age - Fall 2012
- COMM-7970: Graduate Independent Study - Fall 2012
- COMM-7980: Communication Teaching Laboratory - Fall 2012
- COMM-7990: Graduate Research - Fall 2012
- COMM-8900: Master's-Level Thesis Research - Fall 2012
- COMM-9900: Doctoral-Level Dissertation Research - Fall 2012
- INFO-4550: Deception in the Networked Age - Fall 2012
- INFO-4900: Independent Reading and Research - Fall 2012
- INFO-4910: Teaching in Information Science, Systems, and Technology - Fall 2012
- INFO-5900: Independent Research - Fall 2012
- INFO-7900: Independent Research - Fall 2012
- INFO-9900: Thesis Research - Fall 2012
- COMM-7970: Graduate Independent Study - Spring 2012
- COMM-7980: Communication Teaching Laboratory - Spring 2012
- COMM-7990: Graduate Research - Spring 2012
- COMM-8900: Master's-Level Thesis Research - Spring 2012
- COMM-9900: Doctoral-Level Dissertation Research - Spring 2012
- INFO-4900: Independent Reading and Research - Spring 2012
- INFO-5900: Independent Research - Spring 2012
- INFO-7900: Independent Research - Spring 2012
- INFO-9900: Thesis Research - Spring 2012
- COMM-1840: Six Pretty Good Books - Fall 2011
- COMM-2450: Communication and Technology - Fall 2011
- COMM-4840: The Science of Social Behavior - Fall 2011
- COMM-7970: Graduate Independent Study - Fall 2011
- COMM-7980: Communication Teaching Laboratory - Fall 2011
- COMM-7990: Graduate Research - Fall 2011
- COMM-8900: Master's-Level Thesis Research - Fall 2011
- COMM-9900: Doctoral-Level Dissertation Research - Fall 2011
- HD-1840: Six Pretty Good Books - Fall 2011
- HD-4840: The Science of Social Behavior - Fall 2011
- ILRLR-1840: Six Pretty Good Books - Fall 2011
- ILRLR-4840: The Science of Social Behavior - Fall 2011
- INFO-2450: Communication and Technology - Fall 2011
- INFO-4900: Independent Reading and Research - Fall 2011
- INFO-4910: Teaching in Information Science, Systems, and Technology - Fall 2011
- INFO-5900: Independent Research - Fall 2011
- INFO-7900: Independent Research - Fall 2011
- INFO-9900: Thesis Research - Fall 2011
- SOC-1840: Six Pretty Good Books - Fall 2011
- SOC-4840: The Science of Social Behavior - Fall 2011
Service
outreach overview
- I believe that communicating research to the public is an important service, especially when that research has relevance to everyday lives (e.g., deception and technology). Since 2004 I have given presentations about my research to Cornell Alumni Associations. I value the opportunity to connect with Cornell Alumni, who always are excited to hear about research and about activities in the Communication Department, in the new Information Science Program, and in CALS.
service to the profession
reviewer or editor for
Background
education and training
- Ph.D. in Psychology, Dalhousie University 2002
- Dalhousie University 1998
- University of Victoria 1996
awards and honors
- Top Paper, 2010
- Provost’s Award for Distinguished Scholarship, 2009
- SUNY Chancellor’s Award for Excellence in Teaching, 2008
- CSCW 2008 Top Note Nomination (a) CHI 2008, 2008
- CSCW 2008 Top Note Nomination (b) CHI 2008, 2008
- Institute for Social Sciences Fellowship, 2008
- Best Note Nominee, 2007
- Top Paper, 2007
- Top Paper, 2007
- Cornell University Panhellenic Faculty Recognition Nomination, 2006
- Cornell Young Faculty Teaching Excellence Award, 2005
- Cornell University Panhellenic Faculty Recognition Nomination, 2005
- Top paper nominee, 2004
- Cornell University Panhellenic Faculty Recognition Nomination, 2004
- Merrill Presidential Outstanding Educator Award, 2004
- Cornell University Panhellenic Faculty Recognition Nomination, 2003
- Social Sciences and Humanities Research Council (SSHRC) Post-Doctoral Fellowship, 2002
Other
college
- CALS
research keyword
- computer-mediated communication
- computer-mediated discourse
- deception
- human-computer interaction
- information science
- irony
- language
- linguistics
- lying
- online communication
- psychology
- social computing
- technology